General Care:

• Clean the mat with a damp cloth using a mild detergent. Wipe away any soap residue with a clean, damp cloth, thoroughly. Ensure that you avoid using any oil-based substance that may result in slippage.
• Dry the mat in the air, avoiding direct sunlight which may damage the material over time. DO NOT place the rebounder on the mat until you are 100% sure that the surface has dried.
• Do not hose down your mat or use water and/or detergent excessively when cleaning it. Use an ultrafine fiber cloth to wipe the mat. Avoid washing with water directly or exposing it to sunlight. Use a dry wiping method; Wash and wring a towel until dry. Lay it flat on your hand and wipe the mat back and forth two to three times until any watermark is wiped clean.
• Store the mat flat or rolled up in a cool, dry place, out of direct sunlight.
• Although the mat can be used outside, please ensure you do not expose it to more than 90 mins of direct sunshine.

Maintenance:

• Regularly check for signs of wear and tear, especially where the rebounder feet make contact.
• If the mat gets wet, allow it to dry fully before using it again to prevent slipping.
• ⁠If you use any other fitness/equipment accessory(ies) with your rebounder ensure that contact with the mat doesn’t result in damage or undue wear.

Disclaimer and Warnings

• This mat is designed to be EXCLUSIVELY used with a rebounder. Do not use for any other purpose or other high-impact sports or activities that could degrade the mat prematurely.
• The user assumes all risk associated with the use of this mat. The company is not responsible for any injury or damage caused during the use of the mat.
• ⁠The mat is made of quality materials and therefore has weight to it; Avoid toddlers crawling underneath it or children lifting it in any manner.

Safety:

• Ensure the mat is on a dry, stable, level, smooth and solid surface before use. Make 100% sure there are not any objects under the mat or that the surface you place it upon has any potential risk of breaking through the mat or results in movement or collapse of the mat.
• Check that the rebounder is correctly (centered) positioned and stable on the mat before each use. ALL rebounder legs should be on the surface and equally spaced from the edge of the mat.
• ⁠If the mat is creased, folding or caving in, in any manner, do not use it.
• Make sure the rebounder you place on the mat has a rubber or plastic foot on the metal leg of each leg.
• Do not wear shoes with sharp edges or heels that could damage the mat. Do not place any other objects with a similar constitution on the mat surface.

Warranty

Coverage:

• The bounti Non Slip Rebounder Mat comes with a 1-month limited warranty covering manufacturing defects in material and workmanship.

Limitations:

• This warranty does not cover damage caused by improper care, accidents, normal wear and tear, or the natural breakdown of materials over extended time and use.
• Any modifications or alterations to the product will void the warranty.

Claims:

• To make a warranty claim, present your proof of purchase, a detailed description of the defect and augment that with pictures and videos. The company reserves the right to repair or replace the defective product or offer a refund.

Keep this information in a safe place, and make sure to follow the care instructions to extend the life of your bounti Non Slip Rebounder Mat.

For the eradication of doubt; Injury and Damage Liability:
By using the bounti Non Slip Rebounder Mat, you acknowledge and accept full responsibility for any potential risks associated with its use. The Lisa Raleigh Group is not liable for any injuries, harm, or accidents that may occur during the use of the mat. Additionally, The Lisa Raleigh Group is not responsible for any damage caused by improper use or care of the mat.

Acknowledgment:
By using the bounti Non Slip Rebounder Mat, you have understood and agreed to the terms and conditions outlined in this policy. Your cooperation in adhering to these guidelines is appreciated.

For any inquiries or concerns, please contact our dedicated customer support team at support@lisaraleigh.co.za or 068 669 5141

350F
Private Use Warranty:
Steel Frame & Legs – Lifetime
Mat and 3-Knot Cords – 3 years
All other components – 1 year

Commercial Use Warranty:
Steel Frame & Legs – 5 years
Mat & 3-Knot Cords – 12 months
All other components – 1 year

Supports a wide range of users, with a maximum weight limit of up to 125kgs.

Rebounder Details:
Height: approx. 32cm 
The diameter of the rebounder frame: approx. 99cm
The diameter of the rebounder Mat: approx. 82.6cm
Weight of the rebounder: approx. 10kg

570 Pro
Private Use Warranty:
Steel Frame & Legs – Lifetime
Mat & Extra Firm 4-Knot Cords – 5 Years
All other components – 1 year

Commercial Use Warranty:
Steel Frame & Legs – 5 years
Mat & Extra Firm 4-Knot Cords – 18 months
All other components – 1 year

Supports a wide range of users, with a maximum weight limit of up to 147kg

Rebounder Details:
Height: approx. 32cm
The diameter of the rebounder frame: approx. 112cm
The diameter of the rebounder Mat: approx. 103cm
Weight of the rebounder: approx. 11kg

*Private Use: The utilisation of a rebounder by an individual owner for personal fitness within the privacy of a home environment. It implies that the equipment is not shared with the public or used in a professional setting, thereby typically experiencing lower frequency and intensity of use.

*Commercial Use: The employment of a rebounder within a professional fitness setting such as a gym, studio, or health club. Here, the equipment is accessed by a diverse clientele, characterised by multiple users of varying body weights, and is subject to frequent and intensive use throughout its operational lifespan. The rebounder in such a setting is designed to withstand higher usage demands and accommodate users within the specified weight capacity of the model.

More on all-things bounti x JumpSport, including additional info on our partnership, the rebounder models, and even assembly how-to video tutorials, click HERE.

Private Use: 1 year
Commercial Use: 90 days

Handle Details:
6 Adjustable Height Settings: approx. 76cm to 102cm

*Private Use: The utilisation of the support handle by an individual owner for personal fitness within the privacy of a home environment. It implies that the equipment is not shared with the public or used in a professional setting, thereby typically experiencing lower frequency and intensity of use.

*Commercial Use: The employment of a support handle within a professional fitness setting such as a gym, studio, or health club. Here, the equipment is accessed by a diverse clientele, characterised by multiple users of varying body weights, and is subject to frequent and intensive use throughout its operational lifespan. The handle in such a setting is designed to withstand higher usage demands and accommodate users within the specified weight capacity of the model.

More on all-things bounti x JumpSport, including additional info on our partnership, the rebounder models, and even assembly how-to video tutorials, click HERE.

Frame: 1 year
Mat: 6 months
Black Cords: 3 months
Pimp my Bounce Cords: 1 month
Powder-coating and paintwork on the frame: 3 months
Feet: 6 months

*Please note that, should we determine that you have removed or not used the washers for your rebounder feet, used your Bungee Deluxe on a rough surface (such as tar), or that you have left your rebounder feet exposed to harsh weather conditions, we reserve the right to deny your warranty claim. This means that any replacements, repairs or returns will be at your own cost.

Bungee Studio Deluxe Details:
Height: approx. 33cm
The diameter of the bungee rebounder: approx. 112cm
The diameter of the bungee rebounder Mat: approx. 86cm
Max weight capacity: 160kg
Weight of the rebounder: approx. 10kg

Frame: 6 months
Mat: 6 months
Cords: 3 months
Powder-coating and paintwork: 3 months.
Feet: 6 months

Bungee Studio Pro Details:
Height: approx. 33cm
The diameter of the bungee rebounder: approx. 112cm
The diameter of the bungee rebounder Mat: approx. 86cm
Max weight capacity: 100kg
Weight of the rebounder: approx. 9.2kg

Frame: 6 months
Mat: 6 months
Cords: 3 months 
Powder-coating and paintwork: 3 months
Feet: 6 months

Bungee Studio Pro (Neon) Details:
Height: approx. 33cm
The diameter of the bungee rebounder: approx. 112cm
The diameter of the bungee rebounder Mat: approx. 86cm
Max weight capacity: 100kgs
Weight of the rebounder: approx. 8.5kgs

Frame: 6 months
Mat: 6 months
Cords: 3 months
Powder-coating and paintwork: 3 months.
Feet: 6 months

Neon Bungee Details:
Height: approx. 33cm
Diameter of the rebounder: approx. 101 cm
Diameter of the rebounder mat: approx. 77.5 cm
Max weight capacity: 90kgs
Weight of the rebounder: approx. 7.64kgs

Frame: 6 months
Mat: 6 months
Cords: 3 months
Powder-coating and paintwork: 3 months.
Feet: 6 months

Bungee Studio Bi-fold Rebounder Details:
Height: approx. 34cm
The diameter of the rebounder frame: approx. 101cm opened and halved when folded
The diameter of the foldable bungee rebounder mat: approx. 77.5cm
Max weight capacity: 75kgs
Weight of the rebounder: approx. 6.34kgs

Frame: 6 months
Springs: 6 months
Mat: 6 months
Powder-coating and paintwork on the frame: 3 months
Feet: 6 months

Spring Studio Pro Details:
Height: approx. 23cm
The diameter of the Spring rebounder: approx. 101cm
The diameter of the Spring rebounder mat: approx. 69cm
Max weight capacity: 130kg
Weight of the rebounder: approx. 9.6kgs

Frame: 1 year
Neoprene Handle Stitching: 1 month
Powder-coating and paintwork on the frame: 3 months

Please note that our T-Bars have limited warranties; however, should your T-Bar have any defect, damage or dysfunction upon arrival, please contact our support team at stock@lisaraleigh.co.za, and we will happily assist you!

If you are not satisfied with your clothing purchase, you may send it back to us for an exchange or a return within 14 days of receiving it. Please log a returns form here.

If the size that you have chosen is not a suitable fit, you will be able to exchange by returning the item(s) to us using a courier of your choice at YOUR own cost. Once the items have been received in unused and in an acceptable condition, we will send the replacement item to you at no extra cost.

Please note that our Returns Policy only covers items that have a manufacturing defect upon arrival. We do NOT cover ordinary wear-and-tear damage caused by improper use, damage caused by intentional negligence or mishandling, or products amended/altered by a customer. If your item arrives with defects, we will cover the collection and/or replacement of this item.

You have a period of 14 days after receiving the item to return or exchange it. The item must be returned within 14 days, WITH the receipt, original packaging intact and in its original condition as determined by us.

Please note that the Body Kind Bra is exempt from this - we will accept returns or exchanges for online purchases of the Body Kind Bra within 7 days of you receiving it, provided that it is in fully re-sellable condition, unworn, unused and unwashed with all original packaging and tags attached.

Your returned Body Kind Bra will go through a quality-control and inspection process to ensure all branding, packaging and tags are intact (if the bra has been worn, used or sweated in, it cannot be returned). We reserve the right to deny a return or exchange request if we determine there has been negligence, mishandling or alterations.

Body Kind Bras can ONLY be exchanged for another size, another athleisure product or an e-store credit. Please refer to our refund policy as you will be liable for all courier charges associated with the exchange (unless the items has arrived with defects), and a R150 re-stocking fee will be applicable. 

Online purchases are eligible for only ONE exchange enquiry within 7 days of the delivery of your Body Kind Bra. Because it is an undergarment, please note that NO refunds for the Body Kind Sports Bra apply.

Please click here to view our bounti Boots terms and conditions.

Please note that our bounti equipment and accessories have limited warranties. Should your equipment have any defect, damage or dysfunction upon arrival, please contact our support team at stock@lisaraleigh.co.za, and we will happily assist you!

Please note we do NOT cover ordinary wear-and-tear damage caused by improper use, damage caused by intentional negligence or mishandling, or products amended/altered by a customer.

If your item arrives with defects, or malfunctions within the warranty period, we will cover the collection and/or replacement of this item.

If you are not satisfied with your purchase, you may send it back to us for an exchange or a return within 7 days of receiving it. You will be able to exchange by returning the item(s) to us using a courier of your choice. Once the items have been received in unused and in an acceptable condition, we will send the replacement item to you.
Please refer to our refund policy for more detailed information as you will be liable for all courier charges associated with the exchange, and a R150 re-stocking fee will be applicable.

Warranty:
The neoprene material, stitching, Velcro, and all other elements of this product are covered by a 1-month warranty from the date of purchase. In the event of a defect, please complete the form provided on our website HERE to initiate a warranty claim. We will provide a refund or exchange, should your gloves have a defect upon arrival, at your sales delivery address. If your item arrives with defects, we will cover the collection and/or replacement of this item, at no extra cost to you.

Exchange Policy:
If you have purchased the incorrect size of glove and would like to exchange it for another size, we will be happy to assist you. However, for hygienic reasons, we will not provide refunds or exchanges for incorrect sizing, if there is evidence that the gloves have been used or worn, or if they are not in their original condition. It is your responsibility to select the proper size gloves, relative to your particular hand size. We have provided detailed instructions and illustrations to help you do so. If you are still unsure, please feel free to reach out to our sales team on our WhatsApp line (+27 79 811 1135). Any shipping, delivery, or return costs associated with exchanging or returning the item will be at your own expense.

Inspection Policy:
This product is subject to inspection, either in-person or via email, by our support team and suppliers. If your product shows evidence of intentional mishandling, ordinary wear-and-tear, damage caused by negligence or improper use, inadequate care, or unauthorized alterations, we reserve the right to deny your warranty claim or refund or exchange request. Therefore, any repairs, replacements, or returns will be at your own expense. For any accepted return, the item must be perfectly re-sellable and returned in its original packaging, with a receipt, with no evidence of it having been used or worn, and with no marks/stains/imperfections.

Thank you for choosing our coffee tumblers! We take pride in crafting each tumbler by hand and want your tumbler to last as long as possible. For your reference, this product is covered by a 1-month warranty. However, it is crucial that you treat your tumbler with the utmost care to ensure its longevity.

Please note that this product is extremely delicate and requires strict adherence to the following washing and handling instructions. We will not accept this product as a return, unless structural damage is proven upon purchase.

To clean the inside of the tumbler, use a soft sponge and your regular dishwashing liquid. Avoid washing it in hot water, as this can damage the tumbler coating. We advise being gentle and avoiding scrubbing or rubbing the exterior of the tumbler. Simply rinse it gently with cold water and pat dry with a soft cloth. Do not place this product in a dishwasher, as it may cause damage. Avoid exposing the exterior of the tumbler to any oil-based substances as it may result in damage to the matte coat.

Failure to follow these care instructions may result in the matte coating getting damaged, and the metal becoming scraped or dented very quickly.

If you have purchased a coffee tumbler and would like to exchange it for another one, we will happily assist you. However, please note that, for hygienic reasons, we will not provide refunds or exchanges if the tumbler has been used or is not in its original condition. Additionally, any shipping, delivery, or return costs associated with exchanging or returning the item will be at your own expense.

Please keep in mind that this product is subject to inspection, either in-person or via email, by our support team and suppliers. If your product shows evidence of intentional mishandling, ordinary wear-and-tear, damage caused by negligence or improper use, inadequate care, or unauthorised alterations, we reserve the right to deny your warranty claim or refund or exchange request. Therefore, any repairs, replacements, or returns will be at your own expense.

For any accepted return, the item must be perfectly re-sellable and returned in its original packaging, with a receipt, with no evidence of it having been used, and with no marks, stains, or imperfections. We appreciate your understanding, and trust that you will enjoy your coffee tumbler.

We understand the value and delicacy of the tumbler you have purchased. As a result, we take great care to ensure that it is meticulously packaged to minimise the risk of damage during transit. However, despite our best efforts, we must emphasise that we cannot be held responsible for any damage or loss that may occur during the shipping process. Once the package is in the hands of the shipping carrier, the responsibility for its safe transportation lies with them. Rest assured, we remain committed to providing you with the best possible service and will assist you to the best of our abilities in the unlikely event of any complications.