How to Get in Touch with Our Team



Need help, have a question, or not quite sure who to contact? We’re always happy to assist! To help us get your query to the right person as quickly and efficiently as possible, we’ve listed our updated contact numbers below, along with a quick guide to what each team can help you with.

Please make sure you’re using the correct number for your enquiry so that you can connect with the most relevant team member and get the support you need. Whether you’re looking for help with an order, need to make a booking, have a product question or want to pop into one of our spaces, we’re here to help!


Our Support Team
Contact Number: +27 75 322 0595
Email Address: support@lisaraleigh.co.za 

Best for: Anything related to customer support, including subscription and payment queries, order status, tracking and delivery updates, rebounder issues, spare parts, warranties, exchanges, returns and refunds. If you need help with an existing order, subscription or product-related concern, this is the team to contact.

The Lisa Raleigh Retail Store
Contact Number: +27 76 566 0420
Email Address: store@lisaraleigh.co.za

Best for: All enquiries relating to our physical Lisa Raleigh Store, including trading hours, product availability and stock queries, in-store purchases and general retail assistance. If you're planning a visit, looking for a particular product or need information about shopping in-store, our store team will be happy to help during store trading hours.

uniti studios Reception
Contact Number: +27 60 503 8019
Email Address: bountistudio@lisaraleigh.co.za or office@lisaraleigh.co.za 

Best for: Anything related to classes and day-to-day studio enquiries, including class timetables, not being able to attend or arriving late for a session, studio amenities and reception-related questions. You can also contact the team about purchasing or renting non-slip socks or towels, or if you need assistance with anything relating to your visit to uniti studios.

uniti studios Bookings & Admin Team
Contact Number: +27 64 538 5428
Email Address: bookings@unitistudios.co.za

Best for: All things uniti studios, including class bookings, the Fit by Wix App and Octiv Fitness App, timetables, class information, booking and payment queries, private bookings, class cancellations and studio hire. If you need help navigating the app, managing a booking or finding out more about using our studio spaces, this is the right number to contact.

Our Sales & Events Team
Contact Number: +27 79 811 1135
Email Address: marketing@lisaraleigh.co.za 

Best for: Product and service enquiries, assistance with our e-store, questions before making a purchase, checkout support, invoice requests, payment and event-related queries. If you'd like to learn more about a product or service, need guidance before placing an order or would like to hire us for an event, our Sales team can point you in the right direction.


A Little Note From Our Team…
Just remember that there’s usually one lovely human behind each of these numbers, juggling messages and doing their best to help everyone as efficiently as possible! We’ll always aim to get back to you as soon as we can, but please allow a little extra time for responses over weekends, when communication may be delayed.

For enquiries sent to The Lisa Raleigh Retail Store, please note that messages will be responded to during store trading hours, so you may need to wait until the store is open to hear back from the team.

Thank you for your patience, kindness and understanding. We truly appreciate you giving our team the time they need to assist you properly. We look forward to helping you!

Still Not Sure Who to Contact? Fill Out the Form Below…