Returns & Exchanges

Please note, when logging a return or exchange, you can expect to receive a response within 3-5 business days. Refunds will be issued within 7-10 business days following the notice of refund. 

Please refer to our Returns Policy for more detailed information. You will be responsible for all courier charges associated with an exchange or return, and a R150 re-stocking fee will be applicable. Solely in the event of a product arriving with a defect upon delivery (based upon our confirmation of this via you sharing video and imagery of the claimed defect(s)) shall we bear the associated courier costs.